Star Inn Hotéis

Star Inn Hotéis


Are there any smoking areas in the hotel?

Smoking is only allowed in balconies or terraces (smoking areas).

Does the hotel have its own parking?

Yes. For more information please visit our website.

Can I leave my luggage in the hotel before check-in and after check-out?

Yes. All our hotels have room for storing luggage before check-in and after check-out.

Do rates include pool access?

No, but our guests have a special rate for using spa at Hotel Tryp Aeroporto.

What is the SPA and pool schedule?

Monday to friday from 07h00 until 22h00 – satudays, sundays and holidays from 08h00 until 22h00.

Is the parking paid? What is the value?

1 hour = 2,00€, maximum 10€/day.

Are pets allowed in the hotel?

Yes. Pets are allowed up to 20 kg (cost of 15 euros with night pet kit). A deposit of 75 euros is requested for any possible damage.

Does the hotel have meeting rooms?

The hotel has a 22m2 meeting room.

Does the hotel have weeding services?


Are there any lifts ?

2 Lifts.

Are there any chargers for electric cars?

Yes. It is free.

Does the hotel have lobby and public spaces ?

The hotel has lobby, terrace, bar and restaurant.

Does the hotel have laundry and ironing service?


Which activities can be booked in the reception?

Tours, shows, taxis and others through request.


Is the shuttle service between the airport and hotel available?

Yes, every 20 minutes, from 04h00 until 24h00.

How can I go to the beach?

Underground and train.

How can I go to the city centre?

Underground, bus and taxi.

What is the main rate to the airport and hotel?

It has cost of 5/8 €.

Prices and Payments

Are the rates presented per person or per room?

Per room.

What are the payment methods for reservations made through our website?

Credit card, bank transfer and cash.

Is the city tax charged?

Yes. It is not included. It is a city tax paid during the guest’s stay.

By what age children aren’t charged?

From 0 until 3 years old.

Is a credit card needed to make a reservation?

To guarantee reservation and arrival after 18h.

What are the available payment methods?

Credit card, bank transfer and cash.

Can I pay with my company’s credit card?

Credit card, bank transfer and cash.

Is it possible to request a bill in my company’s name?